FAQs
How do I join RewardPay?
Joining RewardPay is free, quick, easy and obligation free. Just click on the sign up button at the top right of the homepage. You will need to add your New Zealand business number, business name, address, email and mobile number. It should take 5 minutes at most.
Who can use RewardPay?
Any New Zealand Business with a New Zealand business number
What cards can I use on the RewardPay portal?
RewardPay only accepts New Zealand issued card. You can use a personal or business Amex card.
How to make a payment to the IRD
To pay the IRD you will need your IRD number and payee code.
How to make a payment to the ACC
To pay the ACC levy you will need the Account name, policy number and reference.
How long does it take to my supplier to get paid?
If your payment is finalised on the RewardPay portal by 5pm NZDT on a business day, the payment will be paid out by RewardPay the next business day but may not appear in your suppliers account until the following business day. Please give yourself extra time if making a payment with a specific deadline i.e. IRD or ACC.
How much does it cost to use RewardPay?
There are no set up charges to use RewardPay. You will be charged 1.67% to pay the IRD ( 1.2% after tax) and 1.99 % to pay the ACC (1.43% after tax). You will receive Membership Rewards Points relating to the Amex card used.
Please consult your accountant for tax advice.
Are payments considered a cash advance on my credit card?
No these payments will be considered as a standard transaction.
How does RewardPay ensure my credit card is secure?
Credit cards are securely stored using encryption in your RewardPay wallet. RewardPay also tokenises all payments. RewardPay is a PCI - DSS compliant company.